Comments on: AT&T Hell http://lisaamorao.wordpress.com/2007/08/16/att-hell/ Mon, 08 Jun 2009 21:37:07 +0000 http://wordpress.com/ hourly 1 By: Call Tracking http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-1185 Call Tracking Sat, 10 Nov 2007 17:39:48 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-1185 <strong>Call Tracking</strong> Call Tracking Call Tracking

Call Tracking

]]> By: AT&T Hell continues « Just Another Digerati Wannabe http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-962 AT&T Hell continues « Just Another Digerati Wannabe Thu, 13 Sep 2007 19:30:58 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-962 [...] AT&T hell continues. One more outage this week. Lasted three hours. Once again, their stupid mistake. [...] [...] AT&T hell continues. One more outage this week. Lasted three hours. Once again, their stupid mistake. [...]

]]> By: AT&T Hell 2 « Just Another Digerati Wannabe http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-925 AT&T Hell 2 « Just Another Digerati Wannabe Sun, 02 Sep 2007 05:56:15 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-925 [...] of noise and definitely not one to raise hell in my blog. The first AT&T Hell post can be found here. More than two weeks later we still have not heard from our account manager who could at least [...] [...] of noise and definitely not one to raise hell in my blog. The first AT&T Hell post can be found here. More than two weeks later we still have not heard from our account manager who could at least [...]

]]> By: Douglas Karr http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-923 Douglas Karr Sun, 02 Sep 2007 01:47:28 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-923 I think the funniest part of our outage was when the engineer on the phone said that she couldn't tell us when the issue would be resolved because they FAX the work order. FAX?! Are you kidding me? Any manager at AT&T that still has Fax machines in their work process should be fired. Even forms can be signed online digital nowadays. Another funny (sad) one was when I dialed the 1800 repair line and they said I could do it easier online. So I hung up and went to ATT.com/repair only to be met with a message that they couldn't help me online, I needed to call the 1800 number that I just hung up from. I think the funniest part of our outage was when the engineer on the phone said that she couldn’t tell us when the issue would be resolved because they FAX the work order. FAX?! Are you kidding me? Any manager at AT&T that still has Fax machines in their work process should be fired. Even forms can be signed online digital nowadays.

Another funny (sad) one was when I dialed the 1800 repair line and they said I could do it easier online. So I hung up and went to ATT.com/repair only to be met with a message that they couldn’t help me online, I needed to call the 1800 number that I just hung up from.

]]> By: AT&T Hell « How to Market a Service http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-913 AT&T Hell « How to Market a Service Fri, 31 Aug 2007 17:26:46 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-913 [...] Simply put, this is how NOT to provide a [...] [...] Simply put, this is how NOT to provide a [...]

]]> By: thomashan's blog http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-903 thomashan's blog Thu, 30 Aug 2007 16:24:36 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-903 <strong>Dang AT&T</strong> AT&T is just on a roll recently. As if sending out 300 pages to iJustine is not enough on the consumer front or the AT&T Hell on the business front with Lisa, they decided to mess with moi! Being how anal I am with our personal finance, I know my ... Dang AT&T

AT&T is just on a roll recently. As if sending out 300 pages to iJustine is not enough on the consumer front or the AT&T Hell on the business front with Lisa, they decided to mess with moi!

Being how anal I am with our personal finance, I know my …

]]> By: lisaamorao http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-743 lisaamorao Fri, 17 Aug 2007 17:53:30 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-743 Thanks Thomas! I saw that video from FSJ. <a href="http://fakesteve.blogspot.com/2007/08/what-is-this-ditzy-dames-problem.html" rel="nofollow">That was a really funny post. </a> " Turns out she sent the exact same text message to more than four hundred thousand people. It read: "OMG I have an iPhone!!!!!!!!! R u jelous????? Am I so kewl r what!!!!!!!!" " Thanks Thomas!

I saw that video from FSJ. That was a really funny post.

” Turns out she sent the exact same text message to more than four hundred thousand people. It read: “OMG I have an iPhone!!!!!!!!! R u jelous????? Am I so kewl r what!!!!!!!!” “

]]> By: Thomas Han http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-730 Thomas Han Fri, 17 Aug 2007 02:01:27 +0000 http://lisaamorao.wordpress.com/2007/08/16/att-hell/#comment-730 Unbelievable! I'm sure you've heard or seen in twitterverse about iJustine's 300 page iPhone bill that came from AT&T in a BOX! I blogged about it here. http://www.thomashan.com/blog/2007/08/300-pages-of-iphone-bill-from-at.html I just heard she was interviewed on NPR about this this evening. Have fun next week on your vacation! Unbelievable!

I’m sure you’ve heard or seen in twitterverse about iJustine’s 300 page iPhone bill that came from AT&T in a BOX!

I blogged about it here.
http://www.thomashan.com/blog/2007/08/300-pages-of-iphone-bill-from-at.html

I just heard she was interviewed on NPR about this this evening.

Have fun next week on your vacation!

]]>